Customer service is one of the most time-consuming tasks for small business owners. Every day, you receive questions about products, prices, availability, and delivery times. Responding to each message individually takes hours.
AI prompts can help you create professional, consistent replies in seconds. Instead of typing the same information repeatedly, you can use ready-made prompts that cover common customer questions.
Here's how it works: Copy a prompt from SmallBizAI, paste it into any AI tool like ChatGPT or Gemini, and customize it with your specific details. The AI generates a professional reply that you can send directly to your customer.
For example, if someone asks about product availability, you can use a prompt like: "Write a professional WhatsApp message to inform a customer that their requested item is currently out of stock, provide an estimated restock date, and offer to notify them when it's available again."
This approach saves you 10-15 minutes per customer interaction. If you handle 20 customer messages daily, that's 3-5 hours saved every week. The time you save can be used to grow your business, manage inventory, or simply take a well-deserved break.
Start with the most common questions you receive. Create prompts for price inquiries, order confirmations, delivery updates, and payment reminders. Soon, you'll have a library of professional replies ready for any situation.