WhatsApp is the primary communication channel for most Indian small businesses. Customers expect quick, professional replies. Here are 10 essential AI prompts that every business owner should have ready.
1. Price Inquiry Reply: Respond professionally when customers ask about product prices, including discounts and bulk pricing options.
2. Order Confirmation: Send clear order confirmations with order number, items, total amount, and expected delivery date.
3. Delivery Status Update: Inform customers about shipping status, tracking information, and delivery timelines.
4. Payment Reminder: Send polite payment reminders for overdue invoices without sounding pushy.
5. Product Availability Check: Reply when items are out of stock, suggest alternatives, and offer to notify when restocked.
6. Appointment Confirmation: Confirm appointments with date, time, location, and any preparation instructions.
7. Complaint Resolution: Acknowledge customer complaints professionally and offer solutions or next steps.
8. Thank You Message: Send appreciation messages after purchases or positive reviews.
9. Follow-up After Service: Check in with customers after service delivery to ensure satisfaction.
10. Business Hours Inquiry: Provide clear information about business hours, holidays, and contact methods.
Each of these prompts can be customized with your business details. Keep them saved in your AI tool for instant access. Professional communication builds trust and keeps customers coming back.